Effective and Last Updated: July 28, 2020
We collect your Personal Information through:
· our mobile applications
· through written or verbal communications or interactions with us, including email and other electronic submissions
· when you visit our station, including independently owned or operated venues within them (collectively, the “Station”),
· your participation in our newsletters (collectively “Newsletters”)
· your participation in our marketing events, contests, promotions, or customer surveys (collectively, “Promotional Events”)
· interaction with third parties such as marketing partners with whom we have marketing relationships with or service providers who assist us in performing core services such as running Promotional Events, provide streaming services, concerts, contesting, and listener surveys
· through other sources such as our advertising and applications on third party websites
agree with our practices, your choices are either (1) not to use, access, visit, or participate in our Touch Points or (2) limit the Personal Information you provide. However, if you choose not to provide certain Personal Information, you may not be able to participate in a particular activity, realize a benefit we may offer, or access or receive certain content, functionalities, events, or services because the information is required for those matters.
If you are a resident of the European Economic Area (EEA), please see Appendix A – EEU GDPR Privacy Notice for additional information regarding our use of your Personal Information and your rights.
If you are a resident of the State of California, please see Appendix B – California CCPA Privacy Notice for additional information regarding our use of your Personal Information and your rights. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.
We collect various types of information from and about you, including Personal Information.
“Personal Information” is
Information that on its own may not be able to identify you, your household, or your Smart Devices but when combined with another piece of information could identify, trace, or locate you. For example, your age alone may not identify you personally but when combined with your name it can be used to identify you.
By way of example only, Personal Information includes:
Information such as your name, postal or residence address, telephone number, email, internet protocol address, or any other identifier by which you may identified or by which you may be contacted online or offline
Information such as your signature, social security number, driver’s license or state identification card number, passport number, physical description (e.g., age, race, color, marital status, gender), and similar data that may be used for identification purposes
Information about your education, employment, financial information (e.g., bank account number, credit card number, debit card number, and credit rating), medical or health information, and insurance information
Information regarding your Smart Devices and internet connections such as your internet protocol address (“IP address”) and the capabilities and features
of your Smart Devices, including the browser type and operating systems used.
Information about your internet or network activity such as your browsing history, search history, and your interaction with a website, application, advertisement, or text messaging
Geolocation data such as physical location and movements.
Biometric information such as fingerprints, faceprints, imagery of the retina or iris, and voice recordings.
We collect information through our Touch Points as follows:
from you when you provide it to us, including:
o Information that you provide when logging onto our website, subscribing to Newsletters, including filling in forms or registering through any of them
o Information that you provide during on site events or concerts
o Information that you provide when participating in Promotional Events
o Information that you provide when participating in our sponsored social media activities which may include location, activities, photos, friend lists, and status updates
o Information that you provide when managing your profile online
o Information that you provide when planning an event with us, such as specifics about the event, the number of guests, and yourself or your organization
o Information captured by closed-circuit television or other security monitoring technologies in our Station
o Information you provide in any communication with us whether verbally, in writing, or electronically
o Information that you provide when logging onto our website using other sign-ins (for example, Facebook Connect or Google Account) or social media applications
o Information you provide in resumes or applications for employment at our Station
Automatically when you use or navigate through our website, social media apps, or Wi-Fi. As you use or navigate through those items, automatic data collection technologies collect certain information about your equipment, browsing actions, and patterns and other activity including:
o Information regarding your visits to our website or use of or social media apps and Wi-Fi services including traffic data, location data, logs, and other communication data and the resources that you access and use.
o Information about your Smart Devices and internet connection, including their Internet Protocol address (“IP” address), operating system, and browser type.
o Information about the location of your Smart Devices (“Location Data”) which may include GPS coordinates (e.g., latitude and longitude) or similar information.
The technologies we use for automatic data collection includes the use of:
o Log file information is automatically reported by your browser or Smart Device each time you access a web page or mobile applications and our servers automatically record some of that information (the “Server Logs”). The information in the Server Logs relates to your Smart Devices and your use of our website or mobile applications, and may include anonymous information such as your web request, IP address, operating system, browser type, referring/exit pages and URLs, number of clicks and how you interact with links on our website, domain names, landing pages, pages viewed, and other such information. The information contained in Server Logs is used to monitor, assess, manage, diagnose problems with, improve and otherwise administer our website and mobile applications.
remain after you close your browsing session. For more information on managing cookies visit www.allaboutcookies.org or www.aboutads.info/choices or search further online.
o “Clear Gifs” (also known as web beacons) are used to track your online usage pattern. We also may use Clear Gifs in HTML-based emails sent to you to track which emails are opened and which links are clicked by recipients. You can disable the ability of Clear Gifs to track certain information by setting your browser to refuse certain Cookies. The information collected allows for more accurate reporting, monitoring, and improvement of our website and mobile applications.
o “Universally Unique Identifiers (UUID) (“Unique Identifiers”) are small data files or similar data structures stored on or associated with your Smart Devices, which uniquely identify your Smart Devices. When you access our website or mobile applications by or through a mobile device we or our third-party business partners may access, assign, collect, monitor or remotely store one or more Unique Identifiers in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A Unique Identifier may convey information to us about how you browse and use our website or mobile applications and may also be used to help you log in faster and enhance your navigation through those services.
o “Advertising Identifiers” are unique strings associated with your Smart Devices provided by the operating system.
From third parties, including business partners (for example, web publishers and payment card providers and processors), social media services providers, and other third-party sources that are lawfully allowed to share your data with us.
We use Personal Information that we collect about you or that you provide to us in a number of ways, including:
To provide and personalize the services, products, or information you request from us. For example: concert tickets, prizes, future events
To administer our Promotional Events and Newsletters
To conduct and notify you of marketing and sales promotions and for other marketing purposes. For example: conducting sweepstakes, prize draws, and other contests and undertaking interest-based advertising and other targeted promotions
To conduct customer satisfaction and quality assurance surveys and market research.
To record listening or streaming activity
To present our website and mobile applications and their contents to you, including validating your identity, verifying and responding to communications from you, and providing customer service
To prevent fraud and other prohibited or illegal activities, to investigate and resolve disputes and problems, and to comply with our obligations under applicable laws and regulations.
To protect our employees, the public, website visitors, and our property and to respond to an emergency
To fulfill the purposes for which you provide the information, including those necessary to achieve those purposes and for any other purpose that is disclosed to you at the Touch Points
To administer, optimize, assess, analyze, and secure our website and its functionality
To cross-reference, supplement, or combine with other information that we or our service providers have acquired about you through other sources, except where prohibited by applicable law
For other lawful purposes
We also use and combine Non-Personal Information for lawful purposes.
We may share your Non-Personal Information
with any third parties for any lawful purpose.
Unless otherwise prohibited by law, we may share
Personal Information about you with the following types of third parties and
for the following purposes:
We may share your Personal Information with our promotional partners and other business partners with whom we have marketing or other relationships for joint marketing purposes or the partners’ own marketing purposes.
We may share your information with independently owned or operated properties at or related to our Station who may use your Personal Information to provide you with services at or related to those venues.
We may share your Personal with our service providers who assist us by performing core services (such as, hosting, billing, fulfillment, data storage, security, processing credit card payments, customer service, credit reporting, property management, customer relationship management, “know-your-customer,” accounting, auditing, processing insurance claims, investigating accident reports, administering sweepstakes, surveys, email and mailing services, and delivering packages) related to the operation of our Station, the provision of services at the Station, the operation of our website and mobile applications, the processing and fulfillment of prizing, or by making certain website or mobile applications functionality available to our users.
We may share your Personal Information to fulfill the purpose for which you provided it and, with your consent, for any other purpose.
We will take reasonable measures to: (a) protect Personal Information from unauthorized access, disclosure, alteration or destruction, and (b) keep Personal Information accurate and up-to-date as appropriate.
We maintain a PCI compliance program and an IT compliance program.
For online transactions, the measures include Secure Sockets Layer (SSL) technology to encrypt the transmission of personally identifiable financial and transaction information over the Internet, provided you are using an SSL-enabled device. We also utilize other reasonable security measures such as firewalls, security patches, and anti-virus programs, to protect your Personal Information.
We also strive to require our affiliates and service providers with whom we share Personal Information to exercise reasonable efforts to maintain the confidentiality of Personal Information about you.
Unfortunately, despite the efforts described above, no security system or system of transmitting data over the Internet or electronically is guaranteed to be entirely secure. We cannot and do not guarantee the security of any information you disclose or transmit to us via the Internet or by other electronic means, and are not responsible for the theft, destruction, or inadvertent disclosure of your Personal Information.
For your own privacy protection, we recommend that you do not include any particularly sensitive Personal Information such as passwords, social security numbers, credit card details, or bank account information, in any emails that you send to us. We will not contact you by email or text message to ask for that information.
If a data breach occurs, we will notify regulators or consumers as required by applicable laws or regulations.
Generally: (a) we keep Personal Information collected related to contests for up to seven (7) years after the contest is completed, and (b) we retain other Personal Information for shorter periods of time if possible and if permitted by law.
We will destroy your Personal Information as early as practicable and in a way that the information may not be restored or reconstructed.
If you have registered on the Website, or are member of our Newsletters, you can login to your account to change or update certain information and preferences to keep your data accurate, complete, and up-to-date. You may also contact us as described in the Contact Information section to update or correct certain Personal Information.
We will respond to your request and, if applicable and appropriate, make the requested change in our active databases within a reasonable timeframe. Please remember that we may not be able to fulfill certain requests while allowing you access to certain benefits and features. Even if you unsubscribe from our marketing communications, you may continue to receive certain communications from us, such as transactional, customer service, or other relationship messages, messages about your account and profile, and emails in response to communications or requests for information that we receive from you.
Please also note that we may not be able to remove your Personal Information from the databases of third parties to whom we already provided your Personal Information as of the date of your opt-out request. Please note that we may be required to retain certain Personal Information to comply with IRS or other government reporting purposes.
If you have provided us with your contact information (and consent where required), we may contact you for marketing purposes such as sharing information about our services or inviting you to events or to participate in special promotions. Those communications may be through postal mail, email, test messages, social media, mobile applications and alerts, or other means.
We may provide you with